PROETHICS (PTY) LTD

PRIVACY POLICY

Effective Date: 23 May 2023

In accordance with the South African Protection of Personal Information Act 4 of 2013 (hereinafter referred to as “POPIA”), this privacy policy describes how ProEthics (Pty) Ltd (“we”, “us”, or “our”) collects, uses, process and protects the personal information of individuals or groups of individuals who visit our website or completes our courses.

By utilising our products or services on any of our sites, you are accepting and consenting to the practices described in this privacy policy.

1. COLLECTION OF PERSONAL INFORMATION
We may collect the following types of personal information from you:
1.1 Contact information: When you subscribe to complete our courses or contact us through our website, we may collect your name, email address, phone number, and any other relevant contact details that may be required to register for a course.
1.2 Payment information: If you pay for access to one of our courses, we may collect and process payment information, including credit card details or other payment method details.
1.3 Account information: If you create an account on our website, we may collect and store your username, password, and other account-related information.
1.4 Usage data: We may collect information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system, to improve our website’s functionality and to analyse trends.

2. USE OF PERSONAL INFORMATION
We use the personal information we collect for the following purposes:
2.1 To provide our professional services: We may use your personal information to deliver the courses you subscribe to, communicate with you regarding your purchases, and respond to your inquiries and requests.
2.2 To improve the user experience: We may use your personal information to personalise your experience on our website, understand your preferences, and optimise our website’s content and design.
2.3 To market and communicate with our clients: With your consent, we may send you promotional materials, newsletters, and other communications related to our courses, events, and special offers. You have the right to opt out of receiving such communications at any time.
2.4 To comply with legal requirements: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

3. PROTECTION OF PERSONAL INFORMATION
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We take steps to ensure that any third parties with whom we share your personal information also maintain the confidentiality and security of your data.

4. SHARING OF PERSONAL INFORMATION
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following circumstances:
4.1 Service providers: We may engage trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your personal information only to the extent necessary to perform their services and they are contractually and legally obligated to protect your data.
4.2 Legal requirements: We may disclose your personal information if required to do so by law or in response to valid requests from duly authorised public institutions.

5. RETENTION OF PERSONAL INFORMATION
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymise it.

6. YOUR RIGHTS
Under POPIA, you have the following rights regarding your personal information:
6.1 Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
6.2 Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
6.3 Erasure: You have the right to request the deletion of your personal information, subject to applicable legal requirements.
6.4 Objection and restriction: You have the right to object to the processing of your personal information.

7. CONSENT
By continuing to use our products and/or services and/or our site:
7.1 You agree to the terms set out in this privacy policy. If you do not agree with this privacy policy, please do not continue to use our products and/or services and/or our site; and
7.2 You agree that we may process your personal information for, amongst other things:
7.2.1 the purposes of providing you with access to our products and/or services and/or our site;
and
7.2.2 for any other purposes set out in this privacy policy.

You may contact us at:
ProEthics (Pty) Ltd
info@proethics.co.za
012 452 3500